We collect personal information, sensitive personal information (personal information and sensitive personal information is hereinafter collectively referred to as “Personal Data”), and other data from the Site. We may also collect information about you when you respond to advertisements through social media such as Facebook Leads Ads.
The personal information we collect from you may include:
(i) your name;
(ii) your photo identification card (eg. Aadhaar card, Passport, Voter ID or Driving License);
(iii) your contact particulars including telephone number, fax, address and email id;
(iv) your educational qualification, your educational achievement and your year of graduation;
(v) your professional experience, the companies you have worked at and the specific start and end dates of your working in these companies and your job roles and designations at these companies;
(vi) your nationality; and
(vii) your date of birth.
The sensitive personal information we collect from you may include:
(i) passwords;
(ii) financial information such as your bank account or credit card or debit card or other payment instrument details;
(iii) medical records and history;
(iv) any detail relating to the above; and
(v) any information received which falls under the abovementioned categories.
Information we collect apart from your personal data may include the following:
Cookies and Usage Data
We may also collect information how the services on the Site (the “Services”) are accessed and used and technical, navigational and other related non-personal information (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), operating system, geo-location, browser type, operating systems and software, types of devices used, browser version, the pages of our Site that you visit, URLs visited prior to the use of the Site or URLs visited after use or access to the Site, the time and date of your visit, the time spent on those pages, usage patterns, unique device identifiers and other diagnostic data. Please refer to our cookie policy for more details.
How we use your Personal Data
We collect, use and disclose your Personal Data for the following purposes in connection with the products or services which you have applied for, to the extent applicable:
(a) General administration of your application and/or registration and/or enquiry, including those Personal Data collected by our marketing service providers, for any program offered by us or our university partners;
(b) Improvement of our offerings, both individually (e.g., by program staff when working with a participant) and in aggregate, and to individualize the experience and to evaluate the access and use of the Site;
(c) Scientific research;
(d) The purpose for which you specifically provided the information, for example, to respond to a specific inquiry or provide you with access to the specific program content and/or services you select or any other reason stated by you or by the teleoperator for which we received or made a call;
(e) tracking of both individual and aggregate attendance, progress and completion of a program, and analysis of statistics on participant performance and the manner in which participants learn;
(f) Monitoring and detection of violations as well as other misuses and potential misuses of the Site;
(g) Sending you/ providing you on a call, updates about programs offered by ERUDITUS-INDIA or other events or promotional materials, sending you communications about products or services of ERUDITUS-INDIA , ERUDITUS-INDIA affiliates, or selected business partners that may be of interest to you, or sending you email messages about Site maintenance or updates;
(h) Authentication of your identity when needed;
(i) Process of refunds, as applicable;
(j) Conducting checks under the National Customer Preference Register (“NCPR”) maintained by Telecom Regulatory Authority of India (TRAI) or its appointed agency or the telephone service provider as the case may be;
(k) Compliance with internal policies and procedures and any applicable laws, rules, regulations, codes of practice or guidelines, orders or requests issued by any court, legal or regulatory bodies (including but not limited to disclosures to regulatory bodies, conducting audit checks, surveillance and investigation);
(l) To conduct the regular business of Eruditus and pursue all legitimate business interests in marketing our programs, services and products, including:
- Conduct of direct marketing; we may process your Personal Data to contact you via email, telephone, direct mail, SMS or other methods of communication to provide you with information regarding the Services that may be of interest to you. We may send information to you regarding the Services, upcoming promotions and other information that may be of interest to you, using the contact details that you have provided to us and always in compliance with applicable law;
- We may use your email address or other contact information to identify groups of individuals with similar interests or characteristics on social media, which we would target for advertisement. Your data would not be used for any other purpose by the social media. This would be based on our legitimate interest to increase the audience of persons likely to be interested in our services. You have a right to object to this use of your information that can be exercised by informing us through email at privacy@eruditus.com
- We may be targeting advertising on social media through services offered by third-party Service Providers, such as Facebook Custom Audiences or other similar business tools to groups of individuals identified by such social media as having similar interests or characteristics than our existing contacts. This processing activity is based on our legitimate interest to increase the audience of person likely to be interested in our services. In such case, we will be acting as joint controller with the social media (which contact details can be found on the social media’s platform). Such targeted audience will be provided with the possibility to object to the display of targeted advertising by the social media. We will not have any personal data on this audience, except to the extent it decides to click on the advertisement and/or access our website;
- Facilitating data analysis and business planning purposes, marketing, advertising, and sales efforts.
(m) Creating a database of members and other participants or users of ERUDITUS-INDIA or the Site, or database of the persons attending events and functions of ERUDITUS-INDIA;
(n) The purposes described elsewhere in this Policy (for example in the section entitled “Use and Disclosure to Third Parties”); and
(o) Any other purpose as disclosed to you at the point of collection or pursuant to your consent. By providing us your Personal Data and any third party’s personal data such as the Personal Data of your parents regardless of the manner in which you have provided such data, you represent and warrant to us that consent, including that of the third party, has been obtained for collection, use and disclosure of the Personal Data for the abovementioned purposes.
ERUDITUS-INDIA ensures that the Personal Data held by us shall be kept confidential. When transferring Personal Data to our third-party service providers, agents and/or our affiliates or related corporations whether in India or elsewhere in order to carry out one or more of the purposes listed above, we will require them to ensure that Personal Data disclosed to them is kept confidential and secure.